📄 Privacy Policy

Last updated: August 2025

Your privacy matters to us. This Privacy Policy explains how Help Me Visa collects, uses, and protects your personal information when you use our website or services.

By using HelpMeVisa.com, you agree to this policy.

1. Who We Are

Help Me Visa is a private visa and immigration support consultancy. We help individuals and businesses across Africa prepare and submit visa applications.
Our website address is: https://helpmevisa.com

2. What Personal Data We Collect

When you use our website, fill out a form, or book a consultation, we may collect:

  • Full name
  • Email address
  • Phone number
  • Nationality or immigration status (if provided)
  • Visa type or service interest
  • Any documents you upload
  • Technical data (e.g. IP address, browser type)

We only collect what we need to provide support, improve our services, and communicate with you effectively.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and contact requests
  • Provide immigration and visa guidance
  • Prepare your documents and application
  • Contact you with important updates
  • Improve our services and website
  • We do not sell your data. Ever.

4. Legal Basis for Processing

Under GDPR and related data laws, we process your data based on:

  • Your consent (when you fill a form or accept cookies)
  • Contractual necessity (when you buy a service)
  • Our legitimate interests (e.g. improving services, preventing fraud)

You can withdraw your consent at any time.

5. How We Protect Your Data

We take data protection seriously.
All personal data is stored securely, protected by firewalls, encryption, and access controls.

Only authorised staff and partners have access — and only when needed to support your case.

6. How Long We Keep Your Data

We only keep your personal data as long as necessary to:

  • Complete your visa support
  • Comply with legal obligations
  • Resolve disputes or defend claims

You may request deletion of your data after your case is complete, unless legally restricted.

7. Who We Share Your Data With

We only share your data with:

  • Our internal consultants or team
  • Legal or visa partners (with your permission)
  • Technology tools (e.g. calendar, CRM, form software) used to deliver services

We do not sell or share your data for marketing.

8. Cookies

We use cookies to:

  • Understand how users interact with our site
  • Improve loading speed and functionality
  • Save your preferences for future visits

You can change cookie settings in your browser.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion or restriction of processing
  • Object to direct marketing
  • Withdraw consent at any time

To request this, email us at: privacy@helpmevisa.com

10. Third-Party Links

Our website may link to third-party sites (e.g. embassies, visa centres).
We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors without guardian consent.

12. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on this page.
If changes are significant, we’ll notify you via email or website notice.

13. Contact Us

If you have any questions about this policy or how we handle your data:

📧 privacy@helpmevisa.com
📞 +233200650810
🌍 https://helpmevisa.com

Help Me Visa is committed to protecting your privacy while helping you achieve global opportunities.

Disclaimer: Help Me Visa is a private consultancy that provides guidance, document preparation, and application support based on experience and publicly available immigration information. We are not affiliated with any government or embassy, and we do not guarantee visa approvals. All decisions are made by immigration authorities. We do not act as licensed immigration advisors or solicitors in any jurisdiction. For complex legal matters, we may refer you to trusted legal partners. By using our services, you agree to our terms and accept full responsibility for your visa outcome.